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At OneEmpower we help clients attract and retain their most valuable customers through our Smart Customer Value Management™ Solutions. Smart CVM™ is more than just a marketing slogan. It is our commitment to helping businesses of all sizes – from giant financial institutions and retailers to the small/medium enterprises that are the fabric of our neighborhoods – build stronger, more meaningful relationships with their customers.

Based on our experience and best in breed knowledge of the payments industry, we empower our clients with the technology and best practice loyalty management solutions so that they can manage customer relationships and marketing campaigns with unparalleled ease, and maximise the value of their customers over a life-time – that’s Smart CVM™, that’s Smart Business!

acquire

ACQUIRE

Reach the customers you want most by identifying your core prospects using our Smart CVM tools

engage

ENGAGE

Talk to your customers via the medium most relevant to them - point of sale, IVRS, ATM, smartphone, tablet, web, email, snail mail - whatever works for them

analyse

ANALYSE

Visualize all your data with our interactive visual analytics tools to create customer profiles to see exactly what happened

predict

PREDICT

Use advanced analytics to forecast propensity to buy, identify cross-sell/up-sell opportunities, predict churn - know what your customers are going to do before they know

reward

REWARD

Delight your customers with the right incentive/offer at the right time via the right channel for them with our Smart CVM tools

retain

RETAIN

Keep your best customers by providing them with reasons to come back and buy more using rewards that deliver value to you and your customers